Bellevue Aquarius Hotel - Puerto del Carmen (Lanzarote)

Fan in room

Filthy apartment, not cleaned once during our stay, ants in bathroom & bedroom, Toothpaste stains in sink & tiles when we arrived, fingerprint and stains on all mirrors as they had not been cleaned. Tiny L shaped sofa for two children to sleep on. Swimming pool was filthy.

Pool was nice- apartment was relatively cheap but.....

Apartment was very old ,shabby, musty and badly supplied with utinsils etc. beds were very old- mattresses damaged and lots of little ants on floors. We paid for late departure and were told towels for showers would be provided. When we asked for same later we were told that was not possible. We were late showering due to this delay and cleaning lady arrived before due time , was rude, told us we had to get out and didn’t allow us time to Check apartment or even dress in comfort. It was not expensive so we prob got what we paid for but def won’t be back.

We did half board during our week,its great value for money,the location is the best.I Have stayed here 6 times and will return again next year.

The pool is very deep but there is a childrens pool and a lifeguard.

The poolside area was really good and the view from the apartments was great. The food was good in the hotel and there were plenty of other eating places nearby. The rooms were a good size and had all the facilities that we needed.

The housekeeping staff were quite rude. Just walking into your room and ignoring you but other than tht no complaints.

Staff was friendly and helpfull. Location is very good. It is sort of towards the end of the seaside strip of the town, but everything is easily reachable on foot. There are grossery shops and bars nearby. Our room had a kitchen which helped save money on dinning.

Pool is not heated. Housekeeper brought extra towels onm the first day and one more time after that (we stayed five nights). Rooms were never swept during our stay. We coulnd figure out if that was what "self catering" meant. If yes, then maybe a broom and dust pan should have been provided.

The hotel is situated in the "old town" which is a lot quieter than the strip, close to the harbour with plenty of bars and restaurants yet just a short stroll to the Biosfores shopping centre. The hotel is basic but good value for money - I would go back.

Location, facilities and south facing secluded balcony. Staff were very friendly and multi lingual.

Extra charges for late checkout.

The Sea View was lovely and the location is great for a nice relexing holiday

fantastic location in old town,nice food,excellent value for money,great service,will return ,this was my fourth time staying here.

Size of the rooms for four people was very good, nice apartment well equipped for basic self catering, maid service reliable, close to a selection of supermarkets.On the fifth floor so quite a few steps but no complaints as nice sea view made up for it. Most the staff very friendly and helpful - Beningho, Peter, Jade would be nice if they gave you a map of the resort when you check in as they do have them - I decided to ask two days later and it relly helped. Good being in the old harbour part of town but if you want lots of night life probably not the best choice our two teenage girls were a bit bored.Overall, excellent value for money and the best of both worlds having the harbour and the beach and shopping at the Biosphere centre.

Nice big pool but way too short of sunbeds - there was a sign saying hotel staff would remove towels if necessary but only saw them do this once. It is so annoying that stupid people put towels on beds at stupid o clock and then don t occupy the beds for hours .

Convenient for walking after dinner, also near sea. Love apartment rather than usual room. Near all local bars and restaurants.

No entertainment.

Great value for money, nice staff, good location in old town and walking distance to main strip

The location;lovely sea view.Good range of supermarkets and live music nearby. Good size pool.

Apartment needs some renovation. Poorly equipped.

The location is perfect, the staff is very helpful and welcoming. It was not overpopulated and it was quiet at night. The price of the accommodation is not too much and there were not too many families with children.

The fact that you have to reserve your seat very early at the swimming pool if you need a parasol. the light in the main room was a bit poor. there was no door on the icebox, so we could not have any ice cube

The location of the appartments are perfect for the harbour area which has all the best restaurants. The staff are always friendly and willing to help.

Having been on several occasions, I now note that the whole complex is in need of being refershed as everything in and out of appartment was looking really tired and tatty. The towels and bed sheets used to be changed regularly but were not changed all week.